Contact Us
Got a question about a sweepstakes casino on our list, spotted something that needs updating, or just want to share how a platform treated you? This is the page for that. We built Social Casinos to help readers compare sweeps coins casinos honestly, and your input — corrections, tip-offs, or plain feedback — is part of how we keep it that way.
How to reach Social Casinos
The quickest way to contact us is by email at [email protected]. Whether you're a reader, an operator, or a journalist, that inbox reaches the people who actually maintain this site. We read everything that comes in and try to respond within a couple of business days, though volume can occasionally push that out a little.
When you write in, it helps to include:
- Which page or offer your message relates to (for example, a specific entry from our list of sweepstakes casinos)
- What you'd like us to look at or change
- Any relevant detail, such as a state you're writing from, if it's about availability
What we can and can't help with
We're an independent review and comparison site, not a sweepstakes casino operator, and we don't hold accounts, process redemptions, or handle identity verification for any of the brands featured on this site. If your enquiry is about something like a stuck redemption, a locked account, a bonus that didn't credit, or a KYC document request, that has to go through the operator's own support team directly — they're the only ones with access to your account and the authority to resolve it.
What we can help with includes:
- Corrections to information on our site, such as an outdated welcome offer or a state-eligibility detail that's changed
- General questions about how sweepstakes casinos work, including the difference between Gold Coins and Sweepstakes Coins
- Feedback on your experience with a listed site, which helps us keep our write-ups current
- Media or partnership enquiries
Reporting a change in state availability or terms
Sweepstakes casino eligibility is decided state by state, and operators can and do adjust which states they serve, along with minimum ages, redemption thresholds, and promotional terms. If you notice that an entry on our site no longer matches what an operator shows on its own terms page — for instance, your state is now excluded, or the welcome offer has changed — let us know at the email above with a link or screenshot if possible. Laws and operator policies in this space shift fairly often, so this kind of reader tip is genuinely useful to us.
Questions about responsible play or account eligibility
If you or someone you know is finding it hard to keep play limited to entertainment, or you want to understand age requirements and self-exclusion options, our Responsible Gambling page is the right starting point rather than a general contact message — it covers the resources and steps available in more depth than we can in an email reply. For questions about how we evaluate and rank the sites on this page, including that commercial relationships never decide our order, our About Us page explains our approach, and our Terms and Conditions cover how the site itself may be used.
Before you write in, a quick note on legality and terms
We're not able to give legal advice about whether a particular sweepstakes casino is permitted for you personally — availability depends on your state and on each operator's own policies, both of which can change. If you're unsure whether a site on our list currently serves your state, or what its age minimum is, the operator's own terms page is the definitive source, and we're always glad to help point you to the right section if you ask.
Response times and what happens next
Most emails get a reply within two business days. Straightforward corrections are usually the fastest to action; broader feedback or partnership enquiries may take a little longer if they need to be checked against an operator's current terms first. We don't offer live chat or phone support for site enquiries, so email remains the most reliable way to reach us.